This Portal is the exclusive way to order products online with your benefit dollars.

Need assistance?Call 877-239-2942 (TTY: 711)

Frequently Asked Questions

Get answers to questions commonly asked by our members

You will receive your Benefits Prepaid Card and information on how to start using your benefit(s) prior to your plan’s effective date.

Once your plan starts, you can activate your Benefit Prepaid Card by:

  1. Using your mobile device to scan the QR code provided in the letter you received with your Benefits Prepaid Card.
  2. Visiting this website once it is active: bluekc.nationsbenefits.com/activate
  3. Call the Member Services phone number on the back of your Benefits Prepaid Card.

Once your plan starts, you can access your benefits account information by:

  • Visiting this website: bluekc.nationsbenefits.com
  • Going to the MyBenefits mobile app (available for download through the Apple or Google Play app stores).
  • Call the Member Services phone number on the back of your Benefits Prepaid Card.

In 2023, there are multiple ways to use your Benefits Prepaid Card depending on your benefit:

  • In-store: Shop at participating stores near you.
  • Online: Visit bluekc.nationsbenefits.com
  • Mobile App: Download the MyBenefits App from the Apple App Store or Google Play.
  • Phone: Call the Member Services phone number on the back of your Benefits Prepaid Card.

Your spending allowance(s) can vary based on the plan you enrolled in. Please refer to your plan materials for details.

You can also go to bluekc.nationsbenefits.com, use the MyBenefits mobile app, or call once your plan starts.

Please contact Member Services at the phone number on the back of your Benefits Prepaid Card.

Please contact Member Services at the phone number on the back of your Benefits Prepaid Card.

Once your plan has started, you will have access to your benefits. Please see the letter you received with your Benefits Prepaid Card for additional information on when you can use your benefits.

You are the only person who can use the benefit. Family members listed in with your plan as a Power of Attorney or responsible party can also place orders on your behalf.

NationsBenefits

Questions?

Call: 877-239-2942 (TTY: 711)


Hours of operation:
8 a.m. - 8 p.m. local time
NationsBenefits, LLC.
1700 North University Drive
Plantation, FL 33322

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